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Terms & Conditions

Welcome to team fibre. These Terms of Service ("Terms") govern your use of the website at teamfibreinc.com(the "Site") and any services provided by us. By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Site or services.

1. General Information

The Site is operated by Team Fibre. The terms "we," "us," and "our" refer to Team Fibre. We reserve the right to refuse service to anyone for any reason at any time.

2. Your Acceptance of These Terms

By visiting our Site, purchasing from us, or using our services, you agree to be bound by these Terms. These Terms apply to all users, including customers, browsers, and content contributors.

3. Changes to Terms

We may update or change any part of these Terms by posting updates on our Site. It is your responsibility to check this page periodically for changes. Your continued use of the Site after we post changes means you accept those changes.

4. Your Use of the Site

  • Age Requirement: By agreeing to these Terms, you confirm you are at least the age of majority in your state or province of residence.
  • Prohibited Activities: You may not use our products or services for any illegal or unauthorized purpose. You must not transmit any viruses or malicious code.
  • Account Security: You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

5. Product and Service Information

  • Accuracy: We strive to be as accurate as possible in our product descriptions, pricing, and availability. However, we do not guarantee that all information is free of errors or inaccuracies.
  • Colors and Images: We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your computer monitor's display will be accurate.
  • Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
  • Availability: Products or services may be available exclusively online and may have limited quantities.
  • Changes to Service: We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We will not be liable to you or any third party for any modification, price change, or suspension of the Service.

6. Order Acceptance and Billing

  • Right to Refuse Orders: We reserve the right to refuse any order you place with us.
  • Order Limits: We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
  • Account Information: You agree to provide current, complete, and accurate purchase and account information for all orders. You must promptly update your information to ensure we can complete your transactions and contact you as needed.

7. Shipping and Delivery

  • Delivery Time: In the normal course of business, it takes approximately 5 to 7 working days for an article to be delivered after dispatch. This is an estimate, and delivery times may vary.
  • Loss or Damage: We are not responsible for lost or damaged packages once they have been handed over to the shipping carrier.

8. Exchange and Return Policy

Our Exchange & Return Policy is incorporated into these Terms. Please review our separate policy for full details.
  • Eligibility: Exchanges are allowed for damaged, defective, wrong size, or incorrect items.
  • Time Limit: All purchases have a 2-day exchange policy from the date of delivery.
  • Conditions: Products must be unused, undamaged, unwashed, with all original tags attached, and in their original packaging.
  • Unboxing Video: A proper unpacking video of the received package is mandatory to process any return or replacement request.
  • Customer Responsibility: You are responsible for selecting the correct size and keeping the original packaging, tags, and invoice.
  • Exclusions: For hygiene reasons, certain products like swimwear, inner wear, bodysuits, and socks are not eligible for exchange.

9. User Content

  • Submissions: If you send us creative ideas, suggestions, or other materials ("Comments"), you agree that we may use, edit, copy, publish, and distribute them without any restrictions. We are not obligated to pay for or respond to any Comments.
  • Responsibility: You are solely responsible for your Comments and their accuracy. You agree that your Comments will not violate any third-party rights or contain any unlawful, abusive, or obscene material.

10. Third-Party Links and Tools

  • Third-Party Tools: We may provide access to third-party tools "as is" and "as available," without any warranties. Your use of these tools is entirely at your own risk.
  • Third-Party Links: Our Site may contain links to third-party websites. We are not responsible for the content or accuracy of these sites and recommend you review their policies before engaging in any transaction.

11. Privacy

Your personal information is governed by our Privacy Policy. By using the Site, you consent to our collection and use of your data as described in the Privacy Policy.

12. Prohibited Uses

You are prohibited from using the Site for any unlawful purpose, to harass or defame others, to submit false information, to upload malicious code, or to interfere with the security features of the Site. We reserve the right to terminate your use of the Service for violating any of these prohibitions.

13. Disclaimer of Warranties; Limitation of Liability

  • No Guarantees: We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
  • "As Is" Basis: The Service and all products are provided "as is" and "as available," without any warranties.
  • Limitation of Liability: In no case shall Team Fibre or its affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of the Service or any products procured using the Service.

14. Indemnification

You agree to indemnify, defend, and hold harmless Team Fibre and our partners, officers, directors, and employees from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Termination

These Terms are effective unless and until terminated by either you or us. We may terminate this agreement at any time without notice if we suspect you have failed to comply with any provision of these Terms.

16. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the courts in Delhi.

17. Contact Information

Questions about these Terms should be sent to us at support@teamfibreinc.com.